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Managed Services

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Managed Services
  • Facility management Service

  • Remote Infrastructure Monitoring Service

  • Complete Management Services

  • Monitoring as-a- Service

GTS is one of the most preferred IT Managed Services Providers for leading enterprises, especially in SMB and Enterprise Segments. We are a strategic IT outsourcing partner who can help you transform IT operations for maximum positive business impact.

Managed Services

Facility Management Service

  • GTS takes care of the day-to-day operations of your IT facilities, ensuring seamless functioning.

  • Proactive maintenance and support to enhance overall infrastructure reliability.

  • Swift issue resolution to minimize downtime and boost operational efficiency.

Remote Infrastructure Monitoring Service

  • 24/7 monitoring of your infrastructure to identify and address potential issues in real-time.

  • Proactive response to anomalies, preventing disruptions before they impact your business.

  • Comprehensive reporting and analytics for continuous improvement.

Complete Management Services

  • End-to-end management of your IT ecosystem, covering infrastructure, applications, and security.

  • Strategic planning and execution to align IT services with your business objectives.

  • Scalable solutions to adapt to the evolving needs of your organization.

Monitoring as-a-Service

  • Tailored monitoring solutions designed to meet the specific requirements of your business.

  • Proactive identification of performance bottlenecks and potential security threats.

  • Customizable service packages to provide the right level of monitoring for your organization.

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GTS services are tailored to meet the needs of our many different users. You can choose the Support options that best meet your needs according to the expertise of your support staff and the product you are operating on.

GTS Premium Support Features:

  • Periodic emails to stay informed about the latest product releases.

  • Onsite Technical Training.

  • Free 24x7 email/call access to Technical Support.

  • Unlimited l free phone support from highly qualified Technical Support Engineers.

  • Resident engineer Support.

  • Onsite Support.

  • Remote Support.

  • Call Basis Support.

  • Weekend Break/Fix Technical Support.

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